Lettuce Entertain You – Ema (Opening Fall 2025)

Service Manager – $60,000-$75,000

Lettuce Entertain You is looking for a Service Manager with 2+ years of restaurant management experience in a high-volume, full-service environment. This Service Manager will oversee daily operations, with a unique focus on leading service alongside our front of house teams.

Ēma – meaning “mother” in Hebrew – is bringing its warm, vibrant Mediterranean flavors to Austin! From the mind of Top Chef Alum and Chef Partner CJ Jacobson, Ēma serves a mezze-style menu inspired by the sun-soaked coasts of the Mediterranean and the light, fresh approach of California cuisine. Expect shareable small plates, a veggie-forward menu, and an elevated dining experience that celebrates bold flavors and community.

Job Summary

Maintains primary focus on running shifts; leads and directs the daily operations of a restaurant and consistently delivers an exceptional guest and employee experience; leads and develops the front of house (FOH) and back of house (BOH) teams while fostering our Culture of Caring; and assists the General Manager (GM) in driving sales, managing costs, growing the business. Also leads pre-shift meetings and participates in line, temperature and cooler checks; oversee all closing manager duties including counting down the safe, reviewing labor sheets and preparing nightly numbers email; and updates and maintains side work and cleanliness.

Essential Functions

• Lead and oversee smooth daily operations, ensuring a great guest and team experience.
• Provide leadership and support to both FOH and BOH teams while fostering a positive culture.
• Assist in managing costs, driving sales, and achieving financial goals.
• Hire, train, schedule, and develop employees, ensuring strong team performance.
• Conduct performance evaluations, provide feedback, and address any disciplinary actions as needed.
• Maintain cleanliness, food quality, storage, and safety standards.
• Ensure compliance with company policies, food safety regulations, and alcohol management.
• Perform inventory checks, place orders, and inspect deliveries.
• Handle cash banks, balances, and financial transactions securely.
• Conduct pre-shift meetings and communicate key operational updates.
• Work flexible shifts, including early mornings, late nights, weekends, and occasional travel.
• Safely operate all restaurant equipment and management software.
• Lift up to 50 lbs., stand/walk for extended periods, and work in various environmental conditions.

Benefits:

• Competitive Salary
• Health, Dental, Vision, Life
• Paid Time Off
• 401(k)
• And More!

Why Work With Lettuce?

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!